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Lochfield Housing Association
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Lochfield Park Policies & Procedures

Association Policies
File Description File Size
Allocation Policy December 2024 - LIVE PDF icon 297KB
Business Plan PDF icon 802KB
Code of Conduct - Committee & Register of Interest PDF icon 509KB
Code of Conduct for Staff PDF icon 352KB
Common Neighbour Nuisance and Anti-Social Behaviour Policy PDF icon 372KB
Complaints Handling Policy & Procedures PDF icon 442KB
Complaints Handling Policy & Procedures - Combined PDF icon 910KB
Data Protection Policy PDF icon 115KB
Data Retention Periods PDF icon 269KB
Entitlements, Payments & Benefits Policy PDF icon 368KB
Equality Strategy PDF icon 154KB
Expenses Policy PDF icon 101KB
Fair Processing Notice PDF icon 2MB
Fair Work First Policy Statement 2024 PDF icon 88KB
Financial Regulations & Procedures PDF icon 232KB
Freedom of Information Policy PDF icon 282KB
Funding Sources PDF icon 6KB
Guide to Information PDF icon 443KB
Key Activities PDF icon 164KB
Lochfield Park HA Maintenance Policy PDF icon 957KB
Lochfield Park HA Customer Care Policy PDF icon 83KB
Lochfield Park HA Equal Opportunities Policy PDF icon 127KB
Lochfield Park HA Fair Processing Notice PDF icon 461KB
Lochfield Park HA Membership Policy PDF icon 161KB
Lochfield Park Model Rules 2021 PDF icon 453KB
Rent Setting Policy PDF icon 299KB
Risk Management Policy PDF icon 300KB
Statements of Terms & Conditions of Employment PDF icon 481KB
Tenant Participation Strategy PDF icon 154KB

Office Hours

Monday 9:30am–12:30pm, 1:30–4:30pm
Tuesday 9:30am–12:30pm, 1:30–4:30pm
Wednesday - 1:00–4:30pm
Thursday 9:30am–12:30pm, 1:30–4:30pm
Friday 9:30am–12:30pm, 1:00–4:00pm

The office is closed on a Wednesday morning for staff meetings and training.

Weekend Closed

Contact Us

37 Drumlanrig Avenue
Easterhouse, G34 OJF

Phone: 0141 771 2228

info@lochfield.co.uk 

Legal Info

Registered Scottish Charity No. SC037694

Registered with the Scottish Housing Regulator, registration no. HAC 268

Registered Property Factor No. PF000021

Financial Conduct Authority No. 2444R(S)

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