Tenant Safety
Your safety is our priority. Please find below a list of our information on tenants safety:
- Gas Safety
- Electrical Safety
- Fire Safety for Tenants
- Legionella
- Asbestos
- Mould & Dampness
- Looking After your Home in the Winter
- Home Security
- Insurance
If you require any further assistance please contact the office on 0141-771-2228
Our Approach to dealing with Condensation, Damp and Mould issues.
- We conduct regular Stock Condition Surveys to maintain an accurate position of properties more at risk to these types of issues.
- All staff are trained to identify and respond to damp and mould issues as a matter of urgency.
- House visits are seen as an opportunity to identify issues.
- Tenants are encouraged through newsletters, website, and social media to report issues as early as possible to allow corrective action to be taken.
- As an organisation we respond promptly to reports of damp and mould.
- Staff have the correct equipment (e.g. Proto meters) to conduct basic damp and mould assessments.
- External Expert advice is sought when necessary.
- Information leaflets are available to help tenants understand the difference between condensation, damp and mould and the causes of each of these.
- Any advice given will be sensitive to the tenant’s circumstances and not dismissed as lifestyle factors.
- Follow up action will continue until problems are resolved.
- All reports, inspections, remedial actions, and outcomes are recorded in the Damp and Mould Register and reported to committee on a regular basis.